Effective Date: 20 Nov 2024
Welcome to Jouys! Your privacy is essential to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our service-finding platform. By accessing or using Jouys, you agree to the terms of this policy.
1. Information We Collect
We collect the following information to provide and improve our services:
a. Personal Information
- Name, email address, phone number, and other contact details provided during registration.
- Profile information, including preferences, uploaded photos, and descriptions.
b. Usage Data
- Search history, clicks, and other activities on the platform.
- Communication logs between users and service providers.
c. Location Data
- If enabled, we may collect your location to show nearby services or providers.
d. Payment Information
- Billing details like credit/debit card information when making payments via Jouys.
2. How We Use Your Information
We use your data for the following purposes:
- To connect you with the right service providers.
- To personalize your experience on Jouys.
- To process transactions and send receipts.
- To communicate updates, promotional offers, or changes to our services.
- To ensure safety and compliance with our terms of use.
3. How We Share Your Information
Your information may be shared with:
- Service Providers: Relevant details will be shared with providers you choose to contact or book through Jouys.
- Third-Party Vendors: For payment processing, analytics, and customer support services.
- Legal Authorities: If required by law or necessary to protect our platform and users.
Jouys does not sell your personal information to third parties.
4. Data Security
We prioritize the security of your data and employ encryption, firewalls, and other measures to protect it. While we strive to secure your information, no system can guarantee 100% safety.
5. Your Rights
You have the right to:
- Access, update, or delete your personal data stored by Jouys.
- Opt out of receiving promotional messages.
- Request a copy of your personal information.
To exercise your rights, contact us at contact@jouys.com
6. Cookies and Tracking
We use cookies and similar technologies to enhance user experience, analyze platform usage, and provide personalized content. You can control cookie settings through your browser.
7. Third-Party Links
Jouys may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be communicated on our platform, and the updated policy will include a new effective date.
9. Contact Us
For questions or concerns about this Privacy Policy, reach out to us at:
Email: contact@jouys.com
Phone: +85512461426
Thank you for trusting Jouys with your service-finding needs!